z7 com Privacy Policy
for Pakistani Players

1 Who We Are

z7 com (referred to as "z7 com", "we", "us" or "our" in this policy) operates an online gaming and sports betting platform accessible at z7com.fun. We offer sports betting, live casino, slots, bingo and related services to adult users. All financial transactions on the platform are conducted in Pakistani Rupees (PKR).

This Privacy Policy describes how z7 com collects, uses, stores and protects personal information provided by users in connection with their use of the z7 com platform — whether accessed through the website or the dedicated z7 com app. It should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and z7 com.

If you have any questions about how we handle your data, the contact details for our support team are in Section 14 at the bottom of this policy.

2 Data We Collect

The personal data z7 com collects falls into the following categories:

We do not collect sensitive personal data such as biometric data, health information or religious beliefs. We collect only what is necessary to operate your account and keep the platform secure.

3 How We Collect Data

z7 com collects data through the following channels:

• Direct submission — information you provide when registering, completing your profile, submitting identity documents or contacting support
• Platform activity — betting history, game sessions and account transactions generated automatically as you use the platform
• Payment providers — transaction references and status confirmations from JazzCash, Easypaisa, Raast and other payment processors. We receive only the data needed to reconcile your transaction; full card or wallet credentials are never stored on z7 com systems
• Technical systems — device data, IP addresses, browser information and session logs collected automatically when you access the platform
• Cookies and similar technologies — see Section 9 for a full explanation of how z7 com uses cookies

4 How We Use Your Data

z7 com uses your personal data for the following purposes:

• Account management — creating and maintaining your z7 com account, verifying your identity and managing your login credentials
• Service delivery — processing bets, running game sessions, calculating winnings and maintaining your betting history and account balance in PKR
• Payment processing — handling deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods
• Verification — confirming your age and identity before processing withdrawals, in line with standard industry practice
• Security and fraud prevention — monitoring for suspicious account activity, identifying potential duplicate accounts and protecting the integrity of the platform
• Responsible gaming — using your account activity data to identify patterns that may indicate problematic gaming behaviour, and to apply deposit limits or self-exclusion at your request
• Platform improvement — analysing usage patterns to improve the z7 com app, website, sports betting markets and casino product
• Customer support — responding to your queries, resolving disputes and providing assistance with account issues
• Marketing communications — sending you information about promotions, bonuses and new features on z7 com where you have opted in to receive such communications. You can opt out at any time through your account settings or by contacting support

5 Payment Data

Because all transactions on z7 com are conducted in PKR, your financial data relates specifically to Pakistani payment methods — JazzCash, Easypaisa, Raast, bank transfers and debit or credit cards. How we handle this data is important to understand:

• z7 com does not store your full JazzCash or Easypaisa wallet PIN, full bank account number or full card number on our servers. These credentials are handled entirely within the relevant payment processor's secure environment.
• We store a tokenised reference or the last few digits of your payment identifier so that we can match withdrawals to the correct payment method and comply with our same-method withdrawal policy.
• Transaction amounts, dates and references are stored as part of your account history. This data is used for withdrawal processing, bonus wagering verification and support queries.
• Payment data is shared with payment processors only to the extent necessary to complete or reverse a transaction. See Section 6 for more detail on data sharing.

6 Sharing Your Data

z7 com does not sell, rent or trade your personal data to third parties for their own commercial use. We share data only in the following circumstances and only to the extent required:

• Payment processors — JazzCash, Easypaisa, Raast, banks and card processors receive only the transaction data needed to complete or reverse a payment
• Identity verification providers — where third-party services assist in verifying your CNIC or other identity documents, those providers process your data solely for verification purposes and are bound by confidentiality obligations
• Game providers — casino and slot game providers integrated into z7 com may receive a session token and game-specific data needed to run the game. They do not receive your full account profile or financial details
• Analytics providers — anonymised or aggregated usage data may be shared with analytics services to help us understand how the platform is used. This data cannot be used to identify individual players
• Legal requirements — we may disclose personal data where required to do so by applicable law, court order or in response to a legitimate request from a competent authority
• Business transfers — in the event that z7 com undergoes a merger, acquisition or asset sale, player data may be transferred as part of that transaction. We will notify affected users before their data is transferred and a different privacy policy applies

All third parties with whom we share personal data are required to maintain appropriate security measures and to use your data only for the specified purpose.

7 How Long We Keep Data

z7 com retains your personal data for as long as your account is active and for a reasonable period afterwards to allow for the resolution of any outstanding disputes, withdrawal requests or queries. Specific retention periods by data category are as follows:

• Account and identity data — retained for the duration of your account and for a period of five years after account closure
• Transaction and betting history — retained for five years to support account queries, bonus disputes and audit requirements
• Verification documents — retained for the period required to satisfy our identity verification obligations, typically five years after account closure
• Technical and usage data — retained for up to two years from the date of collection, after which it is aggregated or deleted
• Marketing preference data — retained until you withdraw consent or close your account

When retention periods expire, data is securely deleted or anonymised. Anonymised data (which cannot be linked back to any individual) may be retained indefinitely for statistical purposes.

8 Security

z7 com takes the security of your personal data seriously. We use a combination of technical and procedural measures to protect your information:

• All data transmitted between your device and z7 com servers is encrypted using TLS (Transport Layer Security)
• Account passwords are stored using one-way cryptographic hashing — z7 com staff cannot view your plain-text password
• Access to personal data within z7 com is restricted to staff members who need it to perform their job functions
• We conduct regular security assessments of our platform infrastructure
• Suspicious login attempts trigger automated alerts and may result in temporary account access restrictions to protect your funds

While we maintain robust security practices, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password for z7 com and do not share your login credentials with anyone.

If you believe your z7 com account has been accessed without your permission, contact our support team immediately through the platform's live chat feature.

9 Cookies

z7 com uses cookies and similar tracking technologies on the website and within the app to support platform functionality and improve your experience. Cookies are small text files stored on your device. Here is how we use them:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in, security tokens and cookies that remember your language or currency preference. Essential cookies cannot be disabled without breaking core platform features.
• Analytics cookies — help us understand which parts of z7 com are most used, how players navigate the platform and where technical issues occur. This data is collected in aggregated form and is used to improve the platform.
• Preference cookies — remember settings you have applied, such as your preferred sports markets or live casino table layout, so that your experience is consistent across sessions.
• Marketing cookies — used only where you have opted in to receive promotional communications. These help us understand which offers are relevant to you based on your activity on z7 com.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using z7 com, but some personalisation features may not work as expected.

10 Your Rights

As a z7 com user you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or the contact details in Section 14:

We will respond to all verified data rights requests within a reasonable timeframe. Where we need to verify your identity before fulfilling a request, we may ask for confirmation of your registered details or a copy of your CNIC.

11 Minors

z7 com is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account on z7 com, please contact us immediately. Upon confirmation, the account will be closed and any deposited funds returned to the payment source. We take the protection of minors seriously and have age verification steps built into our registration and withdrawal processes.

12 Third-Party Links

The z7 com platform may reference or display links to payment provider interfaces or game provider environments. Once you leave the z7 com environment and interact with a third-party service — such as your JazzCash wallet interface during a deposit — that service's own privacy policy applies. z7 com is not responsible for the privacy practices of third-party services and recommends that you review their policies separately.

13 Policy Changes

z7 com may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the services we offer or evolving best practices. When we make material changes — those that meaningfully affect how your data is used — we will notify you via a platform notification or email to your registered address before the changes take effect.

The "Last updated" date at the top of this policy reflects the date of the most recent revision. Your continued use of z7 com after the effective date of any updated policy constitutes your acceptance of the revised terms. If you do not accept an update, you may close your account and request return of your verified funds by contacting our support team.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right or have concerns about how your personal data is being handled, please contact the z7 com support team. The quickest way to reach us is through the live chat feature within the platform, which is available during extended hours — including peak cricket and PSL season periods when our team operates at full capacity.

You can also find answers to common questions — including questions about account data and privacy settings — on our FAQ page.

Email (non-clickable for your security): [email protected]